Terms of service

TERMS OF SERVICE

Last updated: August 10, 2026

Please read these Terms of Service carefully before using the Fragrance Cartel website. By accessing or using our store, you agree to be bound by these terms.

  1. OVERVIEW

This website is operated by Fragrance Cartel. Throughout the site, the terms "we," "us," and "our" refer to Fragrance Cartel. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including any additional policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

  1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

  1. ORDERS & ACCEPTANCE

When you place an order through our store, you are making an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations involving product unavailability, errors in product or pricing information, or concerns about order legitimacy. You are responsible for providing accurate, current, and complete information for your order, including billing and shipping details. Product availability is not guaranteed.

  1. PRICING

Prices for products are displayed on our storefront and are subject to change without notice. Applicable taxes and shipping charges, where relevant, will be displayed during checkout. Errors in pricing or product information may occasionally occur. We reserve the right to correct any such errors and to cancel orders placed at an incorrect price, with notice to the customer.

  1. PRODUCT INFORMATION

We aim to present our products as accurately as possible. Please be aware that fragrance is a subjective sensory experience — scent perception varies between individuals based on personal chemistry, environment, and other factors. Product photography, packaging, and appearance may vary slightly due to screen settings, lighting, photography conditions, or manufacturer packaging updates. These variations do not constitute grounds for return or refund. Nothing in this section excuses the shipment of an incorrect product.

  1. RETURNS, REFUNDS & CANCELLATIONS

All sales are final. Returns, refunds, exchanges, cancellations, and order issues are governed by our Return & Refund Policy at fragrance-cartel.com/policies/refund-policy, subject to any rights or remedies that cannot legally be excluded under applicable law.

  1. SHIPPING

Shipping terms and related information are governed by our Shipping Policy at fragrance-cartel.com/policies/shipping-policy.

  1. PROHIBITED USES

You are prohibited from using the site or its content: for any unlawful purpose; to violate any regulations, rules, laws, or ordinances; to infringe upon intellectual property rights; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track the personal information of others without authorization; to spam, phish, or scrape; or to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited uses.

  1. INTELLECTUAL PROPERTY

The Fragrance Cartel name, logo, website design, original photography, graphics, and other original content are the property of Fragrance Cartel and may not be reproduced or used without express written permission. Third-party fragrance brand names, trademarks, and product names referenced on this site remain the intellectual property of their respective owners. Fragrance Cartel makes no claim of ownership over any third-party marks.

  1. THIRD-PARTY SERVICES

Our store is built on Shopify. You may be directed to third-party tools or services in connection with your purchase. These third parties have their own terms and privacy policies. Fragrance Cartel is not responsible for the practices of third-party services.

  1. PRIVACY

Your use of our site is also governed by our Privacy Policy at fragrance-cartel.com/policies/privacy-policy, incorporated into these Terms by reference.

  1. DISCLAIMER OF WARRANTIES

Our service and all products are provided "as is" and "as available" without any representation, warranty, or condition of any kind, express or implied, to the extent permitted by applicable law.

  1. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Fragrance Cartel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services. Nothing in these Terms limits liability that cannot be excluded under applicable law.

  1. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States, except where applicable law requires otherwise.

  1. CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to this page. Your continued use of the site following any changes constitutes acceptance of the revised Terms.

  1. CONTACT

For questions about these Terms, please visit our Contact Us page at fragrance-cartel.com/pages/contact.